delta

Delta Airlines

About Delta Airlines

Delta Air Lines, one of the major airlines in the United States, has a rich history and a strong reputation for providing excellent service. With its headquarters in Atlanta, Georgia, Delta operates over 5,000 flights daily and serves more than 300 destinations in over 50 countries. This guide will cover various aspects of Delta Air Lines, including its history, fleet, services, Delta’s rules and regulations, baggage policy, and provide answers to some frequently asked questions.

From 1924

Delta Air Lines was founded in 1924 as a crop-dusting operation called Huff Daland Dusters. It was renamed Delta Air Service in 1928 and began passenger services in 1929. Over the decades, Delta has grown through mergers and acquisitions, including the notable merger with Northwest Airlines in 2008, which made it the world’s largest airline at the time.

Fleet Size

Delta boasts a diverse fleet of aircraft, including models from Boeing, Airbus, and McDonnell Douglas. The airline continuously updates its fleet to ensure passenger comfort and fuel efficiency. Some of the key aircraft in Delta’s fleet include:

  • Boeing 737-900ER
  • Airbus A350-900
  • Boeing 767-300ER
  • Airbus A321neo

Our Services

Delta Air Lines offers a range of services to cater to different passenger needs:

Cabin Classes: Delta offers several cabin classes, including Delta One (business class), Delta Premium Select (premium economy), Delta Comfort+ (extra legroom economy), and Main Cabin (standard economy).

In-Flight Entertainment: Passengers can enjoy a wide selection of movies, TV shows, music, and games through Delta Studio.

Wi-Fi: High-speed Wi-Fi is available on most flights, allowing passengers to stay connected during their journey.

SkyMiles Program: Delta’s frequent flyer program, SkyMiles, offers various benefits, including earning miles for flights, upgrades, and access to exclusive events.

General Rules and Regulations

❖ Booking and Ticketing

➢ Booking: Passengers can book flights through Delta’s official website, mobile app, or authorized travel agents. Delta offers various fare classes, including Basic Economy, Main Cabin, Delta Comfort+, First Class, Delta Premium Select, and Delta One.

➢ Ticket Changes and Cancellations: Delta allows changes and cancellations, but fees may apply depending on the fare class and route. Basic Economy tickets are generally non-refundable and non-changeable.

➢ Check-In: Passengers can check in online, via the mobile app, at airport kiosks, or at the check-in counters. Online check-in opens 24 hours before the scheduled departure time.

❖ Security and Safety

➢ Identification: Passengers must present a valid government-issued photo ID at check-in and security checkpoints.

➢ Prohibited Items: Delta adheres to TSA guidelines regarding prohibited items. Items such as explosives, flammable materials, and sharp objects are not allowed in carry-on or checked baggage.

➢ Liquids: Passengers are allowed to carry liquids, gels, and aerosols in containers of 3.4 ounces (100 millilitres) or less, packed in a single quart-sized, clear, resealable plastic bag.

❖ In-Flight Conduct

➢ Electronic Devices: Passengers can use electronic devices in airplane mode during the flight. Wi-Fi is available on most flights.

➢ Smoking: Smoking, including the use of electronic cigarettes, is prohibited on all Delta flights.

➢ Alcohol: Passengers are not allowed to consume their own alcohol on board. Alcoholic beverages can be purchased from the in-flight service.

Baggage Policy

❖ Carry-On Baggage

➢ Allowance: Passengers are allowed one carry-on bag and one personal item (e.g., a purse, laptop bag, or small backpack) free of charge.

➢ Size and Weight: The carry-on bag must fit in the overhead bin and not exceed 22 x 14 x 9 inches (56 x 36 x 23 cm), including handles and wheels. There is no specific weight limit for carry-on bags, but passengers must be able to lift them into the overhead bin.

❖ Checked Baggage

➢ Allowance: The checked baggage allowance varies by route and fare class. Generally, passengers in Main Cabin and Delta Comfort+ are allowed one checked bag, while those in First Class, Delta Premium Select, and Delta One are allowed two checked bags.

➢ Size and Weight: Each checked bag must not exceed 62 inches (158 cm) in total dimensions (length + width + height) and 50 pounds (23 kg) in weight. For Delta One, First Class, and Delta Premium Select, the weight limit is 70 pounds (32 kg) per bag.

➢ Fees: Checked baggage fees vary based on the route and fare class. For domestic flights, the fee for the first checked bag is typically $30, and the second checked bag is $40. Fees may be higher for international flights.

❖ Excess, Overweight, and Oversized Baggage

➢ Excess Baggage: Passengers can check additional bags for a fee. The fee increases with each additional bag.

➢ Overweight Baggage: Bags weighing between 51 and 70 pounds (24-32 kg) incur an overweight fee. Bags weighing more than 70 pounds (32 kg) are not accepted on domestic flights.

➢ Oversized Baggage: Bags exceeding 62 inches (158 cm) in total dimensions incur an oversized fee. Bags larger than 80 inches (203 cm) are not accepted.

❖ Special Items

➢ Sports Equipment: Delta accepts sports equipment such as golf bags, skis, and bicycles as checked baggage. Fees and size restrictions apply.

➢ Musical Instruments: Small musical instruments can be carried on board if they fit in the overhead bin or under the seat. Larger instruments must be checked and may incur additional fees.

Delta Air Lines is committed to providing a safe, comfortable, and enjoyable travel experience for all passengers. By understanding the rules, regulations, and baggage policies, passengers can ensure a smooth journey. Whether you’re a frequent flyer or planning your next vacation, Delta offers a range of services to meet your travel needs.

FAQ's

Q1. What is Delta’s policy on travelling with pets?

Delta allows small dogs, cats, and household birds to travel in the cabin for a fee. Pets must be in a carrier that fits under the seat in front of you. Larger pets can travel as cargo. Service animals are allowed to travel in the cabin free of charge.

Q2. How can I earn and use Delta SkyMiles?

Delta’s SkyMiles program allows members to earn miles for flights and other activities. Miles can be redeemed for flights, upgrades, and other rewards. Membership is free, and miles do not expire.

Q3. What should I do if my baggage is delayed or lost?

If your baggage is delayed or lost, report it to the Delta baggage service office at the airport or through the Delta website. You can track your baggage using the file reference number provided.

Q4. Does Delta offer special assistance for passengers with disabilities?

Yes, Delta provides special assistance for passengers with disabilities, including wheelchair services, assistance with boarding and deplaning, and accommodations for service animals. Passengers should request assistance when booking their flight.

Q5. What are Delta’s policies for unaccompanied minors?

Delta offers an unaccompanied minor service for children aged 5-14 travelling alone. The service includes a dedicated Delta representative to assist the child throughout their journey. Fees apply, and parents or guardians must complete the necessary paperwork.